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You may provide Protective Life with updated information by writing a letter with the updated details (e.g.: address or name). Please be sure to include your policy number, last four digits of your social security number, and include your signature in
the letter. You may send the letter in any of the following ways:
No, a written request with your signature must be submitted to request any changes or updates.
Protective Life does not offer online access to structured settlement annuities at this time.
Representatives are available for your questions from 7:00 am to 6:30 pm CT Monday – Thursday and 7:00 am to 5:00 pm CT on Friday at 800-451-7065 option #3.
You may submit information or requests to us in any of the following ways:
Your request will be processed in a timely manner and does not need to be resubmitted.
We are committed to continue to provide funds by your expected due date.
Your payment due date will not change. Please note, payments will be processed as follows:
*Please note: payments are not
processed on weekends and holidays.
Payments that are due to be processed on these days will be processed
the next business day.
No notification is required. You can anticipate the payer name displayed in your account details to change.
Protective Life Insurance Company (for policies issued in states other than NY) and Protective Life and Annuity Insurance Company (for policies issued in NY).
Protective Life Insurance Company’s home office is located in Brentwood, Tennessee, and Protective Life and Annuity Insurance Company’s home office is located in Birmingham, Alabama.