Skip to Content
A senior couple embraces
Contact Us

Thank you for contacting us

Thank you for contacting our customer service department. We pride ourselves with providing responsive, timely service to our customers. Please call 1-800-487-6669 during the hours of 8 a.m. - 7 p.m. EST Monday through Thursday and 8 a.m. - 5 p.m. EST Friday to talk with one of our customer service representatives.
MONY Life Insurance Company
PO Box 1205
Birmingham, AL 35201-1205
Fax: 205-268-3402
Equitable (formerly MLOA)
Equitable Financial Life Insurance Company of America
PO Box 1928
Birmingham, AL 35201-1928
Fax: 205-268-6479
Overnight mailing address
2801 Highway 280 South
Birmingham, AL 35223
Website hours
Policy and contract details are available between 8 a.m. and 8 p.m. EST Monday through Saturday and after 3 p.m. on Sunday.*
*At the end of each business day during offline hours, policy value and other policy details will be updated, and will be available for view during the next business day. We appreciate your patience as we diligently work to expand the hours of availability and online transaction options.