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Important privacy choices for consumers

Protective Life Insurance Company
P.O. Box 2606
Birmingham, Alabama 35202

Effective February 4, 2013

Protecting the privacy of information about our customers is important. This notice tells you how we treat information about our customers. We treat information about our former customers the same as we treat information about our current customers. We do not sell information about our customers.
We get most of the information we need from customer applications and other forms. If a customer authorizes it, we may get information from other sources.

For example, when a person applies for life insurance we may ask for permission to get information from
  • Insurance support organizations such as the Medical Information Bureau
  • Consumer reporting agencies
We also get information as we process customer transactions

The information we may have includes:

Identifying information such as:

  • Name
  • Address
  • Telephone Information
  • Demographic Data

Financial information such as:

  • Credit History
  • Income
  • Assets
  • Other Insurance Products

Health information such as:

  • Medical history
  • Other factors affecting insurability
We use the information for business and marketing purposes

Such as
  • Processing applications, claims, and transactions
  • Servicing your business
  • Offering you other products and services
We share the information with affiliates and others who provide services to help us process or administer our business

For example, we may share information with others who:
  • Print our customer statements
  • Help us underwrite life insurance applications
  • Help us process claims
  • Conduct surveys, analyze information, or help us market our own products to you
Restrict information sharing with companies we own or control (affiliates) and restrict information sharing with other companies we do business with to provide financial products and services

Unless you elect to restrict information sharing, our affiliates (including those listed below) may use the information we share with them to market to you. We may also share information with other companies so that we can jointly market a product or service to you.

You can restrict information sharing by calling us toll-free at 1-855-907-6137. Even if you don’t restrict information sharing, your information will not be sold to third parties for marketing purposes.
Additional information

We will not share information with anyone else unless we have your permission, or we are allowed or required by law to disclose it.

We maintain physical, electronic and procedural safeguards to protect it. Access to customer information is limited to people who need access to it in order to do their jobs.

We require that our service providers limit their use of the information we share and keep it confidential.

We have the right to change our Privacy Policy. If we make a material change to our Privacy Policy, we will notify you before we put it into effect.

Contact information

If you have questions about our privacy policy, please call us at 1-855-907-6137 or write us at:

Protective Life Insurance Company
P.O. Box 2606
Birmingham, Alabama 35202
Protective Life Insurance Company
West Coast Life Insurance Company
Protective Life and Annuity Insurance Co.
ProEquities, Inc.
First Protective Insurance Group, Inc.
Lyndon Property Insurance Company
Western Diversified Services, Inc.
The Advantage Warranty Corporation
First Protection Corporation
Protective Administrative Services, Inc.
Western General Dealer Services, Inc.
First Protection Corporation of Florida

National Warranty of Florida, Inc.
Western General Warranty Corporation
Western General Warranty, Inc.
Lyndon-DFS Administrative Services Inc.
Acceleration National Service Corporation
Warranty Business Services Corporation

PLICO Privacy Notice 1-2013