Reach out to us
Customer frequently asked questions
Customer policy and contract information
Common questions about buying life insurance
How can you and your family benefit from a life insurance policy? Find out why it’s so important to get coverage.
Before you start shopping for life insurance, get to know the unique features and benefits that come with each type of policy.
A little bit of education can go long way in understanding how life insurance protects you, your budget and your family. Learn more about life insurance.
When you buy a life insurance policy, it's important to get the right amount of coverage. Too little and you could leave your loved ones in a tough financial spot. Too much and you'll be paying for coverage you don't need. Calculate your needs.
The life insurance application process
Unique solutions, tailored to your needs
Need help? Try our Find a Policy tool.
Helpful claims resources
Frequently asked questions about claims
You can start the claim process by filling out the Start a Claim form.
For the fastest turnaround on claims less than $500,000, you can email your completed claim paperwork to email@example.com or fax it to 205-268-6833.
If your claim is more than $500,000 or you would prefer to physically mail the paperwork, our address is:
P.O. Box 12486
Birmingham, AL 35202
Generally, the claims process takes about 2 to 3 weeks. Because the adjudication of each claim is different, we are unable to provide you with an exact time frame for when we will complete the processing of your claim. We are committed to processing your claim as quickly as possible and responding in compliance with state law.