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Your policy number has not changed. However, some welcome letters included an incorrect prefix listed in front of the policy number.
The correct prefix to use when you call in is NP3 instead of NC3. Please update your welcome letter, if incorrect, to show this prefix in front of your current policy number. We apologize for any confusion or inconvenience.
Attention: Structured Settlements
PO Box 13694
Birmingham, AL 35202-3641
Protective Life Insurance Company (for policies issued in states other than NY) and Protective Life and Annuity Insurance Company (for policies issued in NY).
Protective Life Insurance Company’s home office is located in Brentwood, Tennessee, and Protective Life and Annuity Insurance Company’s home office is located in Birmingham, Alabama.